HOBS Integrated Revenue Assurance Solution (HOBS - iRAS)
TCS HOBS Integrated Revenue Assurance System (HOBS iRAS) can help CSPs to enable Analytics to Scale from Revenue Assurance to Revenue Management Function.
HOBS iRAS meets the revenue management needs of all Communication, Media & Information enterprises. It drives revenue growth by extracting unbilled revenue, leveraging automation to identify revenue leakage, and safeguarding revenue streams from potential losses. It enables the CSP to examine and plug dozens of actual or potential leakage points throughout the network and customer-facing systems, and to correct data before it reaches the billing system.
Built on Big Data technology, with an intuitive graphic user interface (GUI) with drag-and-drop features, the Solution comprises the following components:
- Data Lake: Procurement, conversion, and aggregation of diverse sets of data found across CSPs’ operations and business support systems (OSS/BSS)
- Systematic Issue Resolution: Collaborative case manager facilitating the creation of user defined, rule-oriented workflows capable of monitoring, rectifying, and resolving issues
- Data Cleansing and Monitoring: High-performance business process engine built on a rule-driven data processing framework that augments, transforms, and reconciles data across multiple systems
- Data Visualization: Enables in-depth data visualization with intuitive business and operational dashboards, as well as insightful reports.
- E2E Offering Revenue Assurance to Revenue Management, Integrated consulting, IT, and business process support solution
- Big Data - Hadoop Based Robust & Non-intrusive diagnostic methodology
Rule Based, User friendly data processing to discover exceptions
- Cloud Ready and Big Data Based
- Horizontal & Vertical Scalability with Cross Reference capabilities
- Apache Spark based framework architecture for handling huge volume of transaction
- Rich functional and technical knowledge of telecom O/BSS
- Rich inbuilt library of 150+ KPIs/Control Points for Revenue Assurance spanning across the eTOM Revenue Chain Framework
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, Infrastructure, Engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 385,000 of the world’s best-trained consultants in 46 countries.
TCS partners with Communications, Media and Information services companies in navigating their digital journey by creating new products & platforms, developing adaptive content and enhancing customer experience on an agile infrastructure while assisting in monetization of existing investments.
The company generated consolidated revenues of US $17.58 billion for year ended March 31, 2017 and is listed on the BSE Limited and National Stock Exchange of India Limited. For more information, visit us at www.tcs.com